- It is the client's responsibility to co-ordinate any waiters or staff hired without an event co-ordinator
- The Customer is responsible for all goods hired from the time of collection until returned to the company
- All orders are to be paid in full prior to collection
- A refundable security deposit must be paid prior to collection of hired goods,this will be refunded within 2 weeks of returning the goods in order
- Although a washing charge is included in the total hiring price for linen products, sometimes even after hard a wash it is impossible to remove certain staines i.e. tough curry staines on a white linen tablecloth. In this situation our laundry will attempt all ways to remove the stain/s. However, if the laundry is unsuccessful then a replacement charge will be made
- All glassware must be returned clean and dry
- No responsibility can be accepted for loss, injury or damage caused by use of equipment hired
- Goods must be collected & returned as per the dates and times stated on the hire contract. There will be a surcharge of 5% of the total hire bill, per hour, if the goods are not returned on time. (Charges made to the nearest next hour)
- Customers are responsible for breakages, damages and losses. Substitutes will not be accepted and they will be charged for accordingly from our replacement cost list. For a copy of replacement costs please contact the office
- All cartons, boxes, bags and other packaging that goods are provided in must be returned as received
- All products hired are for indoor use and storage only unless otherwise agreed. If outdoor use is permitted this will be on the basis of not being used in the rain or on dirty/muddy grounds
- Damage through damp or wet conditions will be charged accordingly
- We reserve the right to charge for cleaning of goods if returned in dirty condition, where a washing charge has not already been charged
- The 'guide to care of textile products' must be adhered to when hiring any textile products
- A handling labour charge of 15p chair cover sash applies if these are not returned flat i.e. without knots etc. the hire of sashes does not include a washing charge.Therefore this may be levied upon if dirty.
_md6.jpg)
_md5.jpg)
_md10.jpg)
